IT Director

With offices located in both the Upper Peninsula and in Traverse City, Michigan Broadband Services is a local provider of FTTH, internet, video, and telephony services. We are currently seeking a full-time IT Director.

Responsibilities:

• Leading and managing the current IT team consisting of 2 network engineers, 1 hosted voice technician, 1 network technician and a central office tech This position will provide guidance, mentorship, and support to ensure the successful delivery of projects.
• Developing and implementing strategic plans for network design and engineering, aligning with the company’s overall objectives.
• Overseeing the design, development, and implementation of network infrastructure to ensure optimal performance and reliability.
• Troubleshooting network problems, identifying root causes, and implementing effective solutions.
• Managing IP addressing and system configuration, ensuring the highest level of security and compliance.
• Collaborating with other departments and stakeholders to understand their needs and requirements and delivering effective network solutions.
• Keeping up to date with the latest trends and developments in network engineering and design and implementing new technologies and methodologies as appropriate.
• Ensuring all network engineering and design activities adhere to industry standards and regulations.

Qualifications:

• A bachelor’s degree in engineering, Computer Science, or a related field.
• A minimum of 5 years of experience in network engineering and design, with a focus on wireless networks.
• Proven experience in leading and managing a team of engineers.
• Strong knowledge of IP addressing and system configuration.
• Excellent troubleshooting skills, with the ability to identify and resolve network problems effectively.
• Strong knowledge of wireless networks, including the design, development, and implementation of wireless network infrastructure.
• Excellent communication and leadership skills, with the ability to guide and motivate a team.
• Strong strategic thinking and planning skills, with the ability to develop and implement effective network engineering and design strategies.
• A commitment to staying up to date with the latest trends and developments in network engineering and design.
• Experience with Cisco, Juniper, Telco, and Office 365.

Benefits:

• 401(k) w/match
• Health, dental and life insurance
• Disability insurance
• Paid time off
• Vision insurance